Is it legit?
Ask Carmen.

Is it a scam? Ask Carmen.

Paste the text, email or link. Carmen checks it in under a minute and tells you what to do.

You get five free checks a month and there is nothing to install.

Text about a held package

CASE-6KRW-KMHVHigh riskChecked in seconds
Reading the message
Looking up parcel-redelivery.info
Checking PhishTank and URLhaus
⚠
Strong risk indicatorsDo not tap the link. The report below explains why.
  1. Do not tap the link. Delete the text.
  2. If you already entered a card, call the number on the back of it.
  3. If you are expecting a parcel, check the real carrier app.
Checked against PhishTank, URLhaus and the domain record.

Four ways to use Carmen

Carmen works in four places. You get the same verdict and the same reasons wherever the scam arrives.

01Ask Carmen

Checks anything you paste.

Paste a text, an email, a link, a number or a name, or describe what happened. Carmen shows what it checked, what it found and what to do next.

Works inChromeSafariEdgeFirefox

02Carmen Monitor

Checks pages in your browser.

It reads only what it needs to judge risk, and an on-device scrubber redacts personal information before anything leaves the page.

Watches for scams onGmailOutlookSlackTeamsLinkedInWhatsApp

BrowserFileEditViewHistoryTue 30 Sep09:41
Not securenorthvaie-community.com/secure/verify
NorthvaleCommunity Bank PersonalAccountsBusinessWealthHelp Log in

Verify your card to restore access

Unusual activity was detected on your account. Confirm the card on file and the hold is lifted straight away.

Verify cardDo this later
256-bit encryption · this session ends in 9:58
BackgrounderHigh risk
This domain is a clone. Registered three days ago to impersonate an established bank The address reads northvaie, with an i where the l should be

03Carmen Email

Reviews what reaches the inbox.

Holds suspicious email for review with the reason attached. It works behind the email security you already have and does not replace it.

Works withGmailOutlookMicrosoft 365

BrowserFileEditViewHistoryTue 30 Sep09:41
🔒mail.google.com/u/0/#inbox
Search mail
Compose Inbox 14 Starred Snoozed Sent Drafts 2
☆Refunds Dept.Your refund of $284.19High risk, Confirm your details
☆HR PayrollUpdated bank detailsMedium risk, Use the account below
☆Companies HouseConfirmation statement due, Your filing is due by 14 October
☆Jack MerrionRe: the Tuesday numbers, Yes, that lines up with what I had
☆Ordnance SurveyMaps subscription renews next week
BackgrounderMedium risk
Confirm this account by phone before you pay it. The reply-to address is not your payroll provider’s No change to these details was announced internally

04Carmen Guardian

Checks texts from unknown senders.

This includes texts your phone filtered and senders who are not in your contacts, so you do not have to spot the scam first.

Runs oniOSAndroidFiltered senders

Carmen Guardian flagging a filtered text message
9:41
Filtered · Unknown Sender
Backgroundernow
High risk

Do not engage with this SMS. No carrier charges a release fee by text, and that domain is four days old.

+1 (872) 555-0193now
Package delivery: your parcel is on hold at the depot. A $2.99 release fee is required before we can schedule redelivery. If the fee is not paid within 48 hours the parcel will be returned to the sender and the tracking reference closed. Confirm your address and pay here: parcel-redelivery.info
The check

How a
Carmen check
works

See how it worksTry now
01Ask Carmen

Send a text, a link, an email, a phone number, a screenshot or a photo of a letter.

02See the red flags

Carmen gives you the verdict and the reason, such as a lookalike domain, a pressure tactic or a payment request no real company makes.

03Know your next move

Carmen tells you whether to block it, report it or call the real company. If money has already moved, a person takes the case.

Reported US fraud losses
by year

These are public figures from the FTC and the FBI. Each one is dated and linked to its source, and none of them are our own estimates.

Reported fraud losses by year · FTC
$3.3B2020
$5.9B2021
$8.8B2022
$10B2023
$12.5B2024
$15.9B2025
$15.9Blost to fraud in 2025FTC, June 2026
44%of under-30s who reported fraud lost moneyFTC
4.8%of mass-market fraud is ever reportedSSRN 3852323
See where these come from →

Who it’s for.

PersonalFor you and your family. Get five free checks a month, or pay $5.99 a month to add Monitor, Email and Guardian.→ Small businessCovers every seat in the company on email, browser and phone for $9.99 a seat. One admin can run it without a security team.→ EnterpriseProtect your customers inside your own product, or protect your workforce across the company. Both use the same API.→ Partners & MSPsResell, embed or refer Carmen. You get one console for every client you manage, with your name on the front.→

What Carmen checks.

Carmen asks the same questions whether you send a link, an email, a text, a number or a name.

How long it has existedA real bank, shop or company has usually had its address for years. A scam site may have registered its address last week.
Whether it really existsCarmen looks for domains that point nowhere, companies nobody has heard of and numbers that have never been used.
Whether the name matches the thing behind itA message signed “Acme Bank” but sent from acme-banking-login.com did not come from Acme Bank. A message from “Accounts” at a nine day old address did not come from your supplier.
Who is really sending itFor email, whether the message truly came from the address it claims, or is only dressed up to look like it.
What it is asking forCarmen checks whether a request for a password, a payment, a code, a new bank account or your address makes sense for who is asking.
Where the links goThe text of a link and the place it actually leads are often two different places.
How it readsCarmen looks for urgency, fees, deadlines, changed account numbers and stories that do not quite hold together. These are common signs of a scam script.
Whether Carmen has seen it beforeCarmen checks whether the same text went to fifty other people or the domain was flagged last week. What Carmen learns from one check helps the next.

Just be sure.

Five free checks a month on the website. $5.99 adds Carmen Monitor, Carmen Email and Carmen Guardian.

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