Enterprise

Scam protection for your customers and your staff.

Add a scam check to your app for the people you serve. Cover the mail, browser and phone of the people you employ.

Talk to sales Which one is you? ↓
An example bank app, Northvale Bank, checking a text that claims to be from the bank: this text did not come from Northvale Bank, do not reply or open the link, and why. Powered by Backgrounder.
Your customers check messages in your app through the API.
A Carmen Email alert in a member of staff's inbox: high risk, a payroll form that is not from payroll. The re-verify link opens a sign-in page registered two days ago. What to do, and why Carmen flagged it.
Your staff get alerts in their inbox, priced per seat.

Two ways to use Carmen.

Start with one and add the other later. Both run on the same analyst.

An example bank app home screen with a Check a message button next to the balance, powered by Backgrounder

Your customers

Add a check button to your app under your own name. It runs on the API and is priced per check.

Protect your customers →
The company portal's Alerts page: everything Carmen flagged for the team, newest first, each with who received it and why

Your staff

Carmen covers every employee's mail, browser and phone. It is priced per seat on a contract and supports SSO.

Protect your staff →

One API call returns an answer your customer can read.

Send what they were sent. The verdict, the headline and the advice come back already written for a person.

Read the API reference → Protect your customers →

Depth is set per request with detailLevel. Carmen Light draws 5 credits, Carmen Advanced 250.

Example integration: a bank app checking a shop link before a payment. Too new to tell: this shop's website is 6 days old and no one has reported it yet, good or bad.
POST /api/analyze-contentExample
{
  "content": { "text": "larkspur-outlet.shop/pay" },
  "searchType": "scam"
}
200 OKThe screen beside it
{
  "mode": "sync",
  "result": {
    "verdict": "unknown_fresh",
    "headline": "This shop's website is 6 days old. No one has reported it yet, good or bad.",
    "recommended_action": "Do not send a deposit to a site this new.",
    "evidence_trail": [ two signals ]
  }
}
The company portal's People page for an example firm: 8 of 12 seats in use, each person with a role, a status, and which of browser, mail and phone are protected.

Seats are managed from your directory.

Carmen runs in every employee's browser, inbox and phone. It is priced per seat on a contract and supports single sign-on.

  • Seats update automatically.

    Seats are added when people join your directory and removed when they leave.

  • Your admin approves once.

    Your admin approves mailbox access once. Each person then connects in one click.

  • Everything is in one portal.

    The portal shows people, seats, alerts and usage.
Protect your staff →

Catch payment scams before money is sent.

$20.9B

lost to internet crime in 2025FBI IC3 2025 Annual Report

38.4%

of fraud losses paid by bank transferFTC Consumer Sentinel Data Book 2024

Example An example inbox: an email from Ridgeline Supplies asks for an overdue invoice to be paid to new account details, and a Carmen Email warning, high risk, arrived the same minute.

An invoice with new bank details.

Carmen Email sent a warning the minute it arrived, before anyone paid the new account.

What Carmen does not do.

Ask for the security pack →

  • It does not monitor your brand.

    It checks what people bring to it. It does not search the web for your brand.

  • It does not block messages.

    It warns and gives the reason, and the person decides what to do.

  • No one reads your messages.

    A person only reads a message when someone asks for expert help.

  • It does not replace your email gateway.

    It sits behind the email gateway you already have.
The company portal's Review page: one high risk finding needs an owner, a wire instructions email, with Acknowledge, Resolve and Dismiss for a person to choose.
In the company portal, a flag waits for a person to decide.

Start with one team or one app.

  1. We start with a call.
  2. We run a pilot on real traffic.
  3. We give you a price and you decide.

A staff pilot runs two weeks with one team, on real inboxes. A customer pilot runs on one surface of your app.

Who are you protecting?